Cancellation policy

You can cancel your order for a full refund any time before it ships. Email hello@getdoap.com or call 1-844-HEY-DOAP with your order number as soon as possible. Once an order has shipped, it can’t be cancelled.

Preorders, including the DOAP Mini and the Classic + Mini Bundle, can be cancelled for a full refund any time before they ship.

DOAP doesn’t sell subscriptions, so there are no recurring charges to cancel.